Shipping policy

Last Updated: 11 September 2026

At Findurdealz, we aim to make your shopping experience simple and convenient. We offer free standard shipping worldwide, subject to shipping availability to your destination and the products ordered.

Because some Findurdealz products may be fulfilled by third-party suppliers or fulfilment partners, orders may be shipped directly from different locations depending on the product and destination.

1. Processing Time

We generally process and dispatch orders within 1-2 business days after the order is successfully placed. During peak periods, promotional events, holidays or periods of unusually high order volume, processing may take up to 6 business days.

Processing time is separate from shipping/transit time.

Once your order has been dispatched, you will receive available shipping or tracking information by email or through the contact details provided at checkout.

2. Standard Shipping

We currently offer free standard shipping on eligible orders. Our estimated standard transit time is: 2-5 business days after dispatch.

These are estimated timeframes and not guaranteed delivery dates.

3. Shipping Delays

Shipping times can occasionally be affected by circumstances outside our reasonable control, including:

• Weather conditions

• Public holidays

• Carrier delays

• Incorrect or incomplete delivery information

• Remote-area delivery

• Unexpected increases in shipping volume

• Other events outside our reasonable control

If we become aware of a significant delay affecting your order, we will make reasonable efforts to provide an update. Shopify also recommends that dropshipping stores communicate shipping timelines and inform customers when an order is delayed or when shipping arrangements change.

4. Tracking

Where tracking is available for your shipment, we will provide tracking information after the order has been dispatched and tracking information becomes available.

Please allow some time for tracking information to appear or update after dispatch.

Tracking information may occasionally show limited updates while an international shipment is in transit or undergoing customs processing.

5. Customs, Duties and Import Charges

We offer free standard shipping; however, free shipping does not necessarily include customs duties, import taxes, VAT/GST, brokerage charges, or other government or carrier fees.

Depending on the destination country, the product, its country of origin, and applicable local rules, customs authorities or carriers may impose additional charges.

Any such charges that are legally payable by the customer or importer are separate from the product price and shipping charge, unless we expressly state otherwise at checkout.

Customers are responsible for providing accurate information required for delivery and customs clearance.

Customs and import charges are determined by the destination country's authorities and can vary by product and country of origin.

6. Incorrect or Incomplete Address

Please carefully check your shipping information before completing your order.

If an order is returned, delayed, or undeliverable because you provided an incorrect, incomplete, or invalid address, we may contact you to determine whether we can resend the shipment.

Additional shipping charges may apply if a carrier or supplier charges us to reship the order. If we cannot reasonably deliver or reship the order, we will handle any refund in accordance with our Refund Policy and applicable law.

7. Lost, Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong product, please contact us as soon as reasonably possible at:

support@Findurdealz.com

Please include:

• Order number

• Description of the issue

• Photographs or video of the product and packaging where relevant

This allows us to assess the issue and determine the appropriate solution. Nothing in this Shipping Policy limits any consumer rights or remedies that cannot legally be excluded.

8. Delivery Estimates

Shipping estimates are provided for guidance only.

An order may arrive earlier or later than the estimated timeframe due to circumstances outside our reasonable control. Estimated shipping times do not include customs and clearance delays.

We recommend allowing additional time during major holidays, promotional periods and other peak periods.

9. Contact Us

For questions regarding your order or shipment, please contact:

Findurdealz

Email: support@Findurdealz.com